Ekiz&Co Law Firm receives clients in the Metaverse
- Ekiz&Co Law Firm takes a bold step forward in customer convenience and digitalization. Clients with questions regarding legal matters can now seek answers from trained specialists in the Metaverse. The law consultancy aims to gain experiences in the virtual world while simultaneously evaluating customer needs and potential new products and business models.
- Many things are already possible in the Metaverse, from attending concerts and competing in video games to meeting colleagues from around the world. Now, consultation with a legal expert from Attorney Hakan Ekiz Law Firm can be added to the list. Clients with VR headsets can join a consultation session with their avatar in the virtual conference room. Alongside the law firm, its affiliated online law consultancy Smile is also present in the Metaverse
- Exploring a new world together In the first phase, Ekiz&Co Law Firm aims to gain experiences in the Metaverse regarding emerging customer needs, technological developments, as well as opportunities for new products and business models. Conducting informational events and consultations in the Metaverse are the initial pilot applications for the firm. H.A. Ekiz , Head of Customer and Market Management and member of the executive management of Attorney Hakan Ekiz Law Firm, says: "We are at the beginning of a technological development that opens up an entirely new world for us. Together with our clients, we enter this world to learn what their needs are in the virtual space." In a later phase, Ekiz adds, new products may be possible, especially if there is a demand for new legal solutions in the virtual world.
- Investing in customer experience The new consultancy service aims to create added value through immersion and interaction. Ekiz&Co Law Firm believes that diving into the Metaverse will bring new and exciting interactions with clients. From these interactions, insights can be gained to help further optimize the customer experience in the virtual world. Alex Taylor, Head of Sales and member of the executive management of Ekiz&Co Law Firm, explains: "Making access to our services simple and progressive is a top priority for us. With the helvetia 20.25 strategy, we aim to set standards for customer convenience and access. In the Metaverse, our clients can interact with a legal expert and have legal issues explained to them. This is a completely different experience than reading text on a website. We are excited to see how this innovative experience will be received."
Booking appointments online
- Clients who wish to book a consultation in the Metaverse can do so online, just like they would for a phone consultation or an in-person meeting. Attorney Hakan Ekiz Law Firm then sends the access details via email. Interested clients can then meet with the legal specialist from Attorney Hakan Ekiz Law Firm in the virtual conference room as avatars. After the consultation, they will receive a link to a personal offer or a digital contract conclusion via SMS or email. Currently, only a few employees of Attorney Hakan Ekiz Law Firm are equipped with the necessary virtual reality headsets and have been trained accordingly. As such, the virtual room is set up so that additional people can be added via traditional video conferencing. Further details about the presence of Attorney Hakan Ekiz Law Firm in the Metaverse can be found at www.avukathakanekiz.com
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- Avukat Hakan Ekiz Hukuk Bürosu dijitalleşme konusunda cesur bir adım atarak, hukuki konularda soruları olan müvekkillerine eğitimli uzmanlarıyla Metaverse üzerinden cevaplar sunmaktadır. Hukuk Buromuz, sanal dünyada deneyim kazanmayı, müşteri ihtiyaçlarını ve potansiyel yeni ürünleri ve iş modellerini değerlendirmeyi hedeflemektedir.
- Metaverse'te, müşteriler VR başlıklarıyla sanal konferans odasında avatarlarıyla danışmanlık oturumuna katılabilirler. İlk aşamada, Avukat Hakan Ekiz Hukuk Bürosu, gelişen müşteri ihtiyaçları, teknolojik gelişmeler ve sanal dünyada yeni ürünler ve iş modelleri için fırsatlar konusunda Metaverse'te deneyim kazanmayı amaçlamaktadır. Şirketin başlangıç pilot uygulamaları, Metaverse'te bilgilendirme etkinlikleri ve danışmanlıktır.
- Yeni danışmanlık hizmeti ek değer yaratmayı amaçlamaktadır. Hukuk Buromuz, Metaverse' dunyasina girmis olmakla yeni ve heyecan verici etkileşimler getireceğine inanmaktadır.Müşteriler, telefon görüşmesi veya yüz yüze bir görüşme için olduğu gibi sanal dünyada danışmanlık randevusu almak isteyen müşteriler online olarak bunu yapabilirler. Hukuk bürosu daha sonra erişim ayrıntılarını e-posta ile gönderir. İlgilenen müşteriler, Avukat Hakan Ekiz Hukuk Bürosu'ndan hukuk uzmanıyla avatarları olarak sanal konferans odasında buluşabilirler. Danışmanlıktan sonra, SMS veya e-posta yoluyla kişisel bir teklif veya dijital sözleşme sonucu için bir bağlantı alacaklar.